You Have the Right to Choose Your Home Health Care Service Provider
The State of Care in England 2016/17
This report sets out the Care Quality Commission’s (CQC) assessment of the state of care in England in 2016/17.
They use the inspections and ratings data, along with other information including that from people who use services, their families and carers, to inform our judgements of the quality of care.
How CQC operate
Their inspections and ratings allow them to highlight those services that are delivering high-quality care, and recognise and act when they find poor care. When they inspect they ask the same five questions of every provider or service: Is it safe? Is it effective? Is it caring? Is it responsive? Is it well-led? Then award one of four ratings: outstanding, good, requires improvement or inadequate.
Inspections and ratings programme
CQC have now established a full picture of the quality of health and social care in England. They have completed our first programmes of inspections with ratings for all the sectors that we regulate. They now have a baseline from which to draw conclusions about quality and safety of care and what influences this.
(Reference of above excerpt from the Care Quality Commission Report 2016 – 2017)